Legal Policies
Effective Date: March 29, 2026
By accessing or using incosay.in, you agree to our Privacy Policy, Terms & Conditions, and Refund Policy outlined below.
Privacy Policy
1. Information We Collect
Personal Information
- Name
- Email address
- Phone / WhatsApp number
- Business details
- Location (city/state)
- Project requirements
Providing this information is voluntary but necessary for service delivery.
Sensitive Personal Data
We do not store sensitive personal data such as passwords or financial details. Payments are processed via secure third-party gateways.
2. How We Use Your Information
- To provide services
- To communicate via call, WhatsApp, SMS, or email
- To improve services and user experience
- To run advertising campaigns
- To comply with legal obligations
We send marketing communications only with your consent.
3. Cookies & Tracking
We use:
- Google Analytics
- Google Ads
- Meta Pixel
You can control cookies via browser settings. Consent is obtained where required.
4. Data Sharing
We do not sell your data.
- Shared internally for service delivery
- Shared with trusted partners
- Shared if legally required
Some services may process data outside India.
5. Data Security
We use reasonable security measures but cannot guarantee absolute security.
6. Data Retention
- Leads: up to 3 years
- Clients: up to 5 years
- Financial records: up to 7 years
7. Your Rights
- Access your data
- Request correction
- Request deletion
- Withdraw consent
8. Grievance Officer
Nagesh Dalvi
Incosay Solutions Pvt Ltd
Email: incosay.info@gmail.com
Phone: +91 9284857567
Location: Chhatrapati Sambhaji Nagar, Maharashtra, India
9. Third-Party Links
We are not responsible for external websites.
10. Children’s Privacy
Only for users aged 18+.
11. Updates
We may update this policy. Continued use means acceptance.
12. Contact
Email: incosay.info@gmail.com
Phone: +91 9284857567
Terms & Conditions
1. Services
We provide website development, digital marketing, and online services. Services may be delivered by our team or associated professionals.
2. User Responsibilities
- Provide accurate information
- Do not use services for illegal purposes
- You are responsible for your content
3. Payments
- Services are paid
- Advance payment may be required
- Work starts after payment
4. Refund Policy
We follow a partial refund policy:
- No refund after substantial work
- Partial refund in early stages
- Case-by-case decision
5. Service Delivery
Timelines depend on client cooperation and third-party platforms.
6. Third-Party Services
We are not responsible for third-party tools or platforms.
7. Limitation of Liability
Our liability is limited to the amount paid. No indirect damages covered.
8. Intellectual Property
Ownership transfers after full payment.
9. Termination
We may terminate services for violations or non-payment.
10. Disclaimer
No guarantee of results or revenue.
11. Age Restriction
Only 18+ users allowed.
12. Governing Law
India laws apply. Jurisdiction: Chhatrapati Sambhaji Nagar, Maharashtra.
13. Updates
We may update these terms anytime.
14. Contact
Email: incosay.info@gmail.com
Phone: +91 9284857567
Refund Policy
1. General Policy
We follow a partial refund policy based on project stage.
2. Refund Eligibility
Eligible
- Before work starts
- Early stage of project
- If we fail to start work
Not Eligible
- After major work completion
- After final delivery
- Client-caused delays
- Third-party costs
3. Refund Process
Email: incosay.info@gmail.com
Phone: +91 9284857567
- Case-by-case review
- Processed in 7–10 business days
- Refund via original method
4. Non-Refundable
- Domain
- Hosting
- Software/tools
- Ads spend
5. Chargebacks
Contact us before dispute. Misuse may lead to action.
6. Updates
We may update this policy anytime.
7. Contact
Incosay Solutions Pvt Ltd
Email: incosay.info@gmail.com
Phone: +91 9284857567